Terms & Conditions TERMS & CONDITIONS All sales are subject to the following terms and conditions. No other conditions shall apply unless agreed in writing prior to placing an order. PRICES A.C.Medical Ltd. attempt to keep prices stable throughout the life of the catalogue. However, the right is reserved to alter prices without prior notice and to charge the current amount at the time of dispatch. All prices quoted exclude VAT @ current rate. PAYMENT All mail orders must be accompanied with a cheque or credit / debit card details unless an account has been opened. Accounts must be settled within seven days from receipt of invoice unless otherwise agreed by us, e.g. BACS. Orders by telephone can be paid for by credit or debit card or invoiced if an account is already agreed. Goods remain the property of A.C.Medical Ltd. until payment has been received in full. (This includes the clearance of cheques). Please note, statements are reminders for overdue accounts. DEBT COLLECTION COSTS AND BANK CHARGES INCURRED DUE TO FAULT OF PAYER WILL BE ADDED TO OVERDUE ACCOUNTS IF NECESSARY. DISCOUNTS All goods which have already been discounted from the manufacturers RRP, heavy goods such as patient chairs, workstations etc where A.C. Medical is covering the carriage costs and all Huntleigh equipment will not qualify for the payment with order discount scheme. This list is not exhaustive. CARRIAGE All goods over the value of FIFTY POUNDS (£50), EXCLUDING VAT will be delivered free of charge to UK mainland only unless otherwise stated. All orders under £50.00, exc. VAT, will carry a charge of £5 + VAT for postage packing and handling. (This rate applies to internet orders only. All orders received by phone, fax or e-mail must reach the value of £85 +VAT for free carriage). All orders to be delivered outside of the UK mainland (including all offshore islands) and some highland areas will be charged at cost. A.C.Medical Ltd. endeavours to supply goods for next day delivery for orders placed before 1pm, Monday - Thursday subject to stock availability. However, please allow 3 working days before advising us of non-receipt of an order or telephone to check on despatch information.We will normally advise you if there is any problem regarding stock. CLAIMS All claims for shortages or damaged goods must be made within seven days from receipt of delivery. NON-RECEIPT All claims for non-receipt of goods must be made as soon as possible and within seven working days of placing the order unless we have notified you that there will be a delay in delivery. DELIVERY A.C. Medical Ltd. will endeavour to dispatch all orders received by 1pm on the same day and will generally advise you if a delay is expected. * A.C. Medical Ltd. accepts no responsibility or liability for any kind of failure to deliver goods within times quoted due to reasons beyond it?s control. We also reserve the right to supply orders in partial shipments and invoice these shipments separately. (This will not affect free delivery on internet orders over £50+VAT). * Subject to stock availability. RETURNS A.C. Medical Ltd. is a licensed wholesale dealer, wholesale license No. WL/17167/1, under the medicines act for supply of pharmaceuticals. A condition of the license states that pharmaceuticals which have been outside the controlled conditions of our premises for more than three days cannot be returned to stock. Returned pharmaceutical goods will only be accepted for the following reasons: To correct an error in delivery or ordering. In response to a product or batch recall instigated by the manufacturer. Where products are alleged to be faulty or damaged. N.B. Items returned for any other reason may be subject to a "re-stocking" charge. All other goods listed in catalogue must be returned within 14 days of purchase in perfect, unused condition for a full refund or exchange. We regret that goods obtained through our "product request" facility can not be returned unless previously agreed by ourselves. LOCAL ANAESTHETICS M.C.A. regulations stipulate that we must receive confirmation of a practitioners recognised qualifications in the use of local anaesthetics before such goods can be supplied. Please ensure you have the details available when ordering. A.C. Medical Ltd. 28 Brunswick Street Teignmouth Devon. TQ14 8AF United Kingdom Tel: +44 (0)1626 777088 - Fax: 01626 777253 E-Mail: info@acmedical.co.uk